MEET THE TEAM

The Change Factor people are based in Newcastle and Melbourne, providing support to clients across the nation. We pride ourselves on our diverse skill sets, ensuring that the change plans we design for you are always fit-for-purpose.

Our team consists of forward-thinkers and problem-solvers who are passionate about driving positive change. We thrive on creativity and innovation, always seeking the best solutions for our clients.

With years of experience across various industries, our team brings a wealth of knowledge and expertise to every project. Our backgrounds are as diverse as our skill sets, allowing us to approach challenges from multiple angles.

We understand that no two clients are the same. That's why we take the time to understand your unique needs and design change plans that are specifically tailored to you.

  • A smiling woman with short blonde hair wearing a bright blue blazer and earrings, standing outdoors with a blurred background of trees and greenery.

    SAM

    DIRECTOR & CHANGE LEAD

    LinkedIn

    Sam is the director and the lead change consultant in our change factor team. She leads with kindness in curiosity with a strong reputation of growing and leading change and project teams to achieve positive outcomes. Sam has over 10 years of experience leading complex technology transformations.

    As a program lead, project manager and finally as a change manager Sam has a broad and comprehensive skill set in leading and integrating teams to achieve truly transformative outcomes. Sam holds a graduate certificate in change management from AGSM and a bachelor's degree in organisational leadership. She is also certified in Prosci, AMPG and PMP.

  • A smiling bald man wearing a dark blue blazer over a white t-shirt, standing outdoors with green trees and sunlight in the background.

    MATT

    TRAINING & OPERATIONS LEADER

    LinkedIn

    Matt is the training manager and change analyst at The Change Factor. With a background in mental health and communications in the defence force, Matt is passionate about leading change through an understanding of people and impacts from change.

    Using principles of neuroscience and positive psychology incorporated with evidence-based change principles, Matt focuses on the people impacted by change and endeavours to bring them along a journey to adoption. Matt has a bachelor of behavioural science from Swinburne University and is currently completing his APMG certification.

  • Bree

    BREE

    SENIOR CHANGE CONSULTANT

    LinkedIn

    Bree is a highly experienced change consultant with more than 20 years’ corporate experience delivering transformation in complex, highly regulated environments. An MBA graduate with extensive expertise across financial services, she has led initiatives across distribution, operations, customer service, organisational change, program delivery, and large-scale digital transformation.

    Bree specialises in helping leaders and teams transition from current state to confident adoption of new ways of working, combining strong facilitation, stakeholder engagement, and communication skills with a practical, people-focused approach. Alongside her corporate career, she successfully built and operated a local hospitality business, giving her a strong commercial lens and firsthand understanding of the realities leaders face when implementing change. Prosci and Agile certified, Bree is passionate about building leadership capability and proudly brings her perspective as a Kamilaroi woman to the organisations and communities she works with.

  • Lenore

    LENORE

    CHANGE LEAD & TRAINING EXPERT

    LinkedIn

    Lenore is a seasoned change leader with over a decade of experience delivering transformation across higher education, utilities, and government. She is recognised for building organisational change maturity, uplifting capability, and coaching leaders through complex change.

    As a former Prosci Master Instructor, she has trained and certified hundreds of professionals, embedding change frameworks and standards across organisations. With a Bachelor of Social Science and advanced certifications in change management, leadership, and design thinking, Lenore combines rigour and pragmatism. Her strengths in stakeholder engagement, leadership coaching, and capability uplift ensure sustainable, long-term results.

  • ASH

    ASH

    CHANGE & TRAINING CONSULTANT

    LinkedIn

    Ash is an experienced Change and Training Consultant with a background in leading people, training, and capability initiatives over a 20-year career in the Australian Defence Force. He brings a practical and confident approach to supporting organisations through growth and change, with a focus on developing others and helping teams succeed through influencing culture, building structure, and designing impactful training.

    He holds a Master of Business Administration with a major in Human Resource Management, a Bachelor of Organisational Leadership, and postgraduate qualifications in business and neuroscience. Ash combines formal education with real-world experience to design and deliver change and training solutions that are engaging, practical, and focused on what people need.

  • A woman with dark brown hair wearing a blue dress standing outdoors on a balcony with a green, blurry forest background.

    JESS

    CREATIVE LEAD

    LinkedIn

    Jess is our in-house graphic designer, possessing over a decade of industry experience and a diverse portfolio. Beginning her journey in Newcastle, Jess has since made significant contributions to renowned organisations here and in Perth where she crafted impactful visuals for print and digital platforms. Her agency experience, coupled with freelancing has equipped her with a versatile skill set to cater to the unique needs of clients across diverse industries.

    With her keen eye for design and unwavering commitment to excellence, Jess plays a pivotal role in our team, ensuring that every project she undertakes is brought to life with creativity and flair.

  • Mia

    Mia

    Matt & Sam’s dog Mia joins us for so much work in the office and is our official Office Pup. She is the sweetest (geriatric) pup!