For Purpose Organisations

Change in purpose-led organisations requires balance between people and process, service delivery and sustainability, care and compliance. We understand the unique pressures that come with operating in this space, particularly for organisations delivering essential services under the NDIS and within the broader community sector.

At The Change Factor, we work alongside not-for-profit leaders and teams to make change practical, achievable, and meaningful. Our experience includes supporting NDIS providers with IT optimisation, process improvement, and system implementations such as ShiftCare, Employment Hero, and Splose. We help streamline operations, strengthen governance, and ensure technology supports the delivery of high-quality care.

We act as both a strategic advisor and an extension of your team, helping you communicate clearly, plan effectively, and build capability across your people. From uplifting Microsoft 365 usage to introducing AI tools for smarter administration, we ensure staff and support workers feel confident using systems and understand how changes improve their day-to-day work.

Recognising the resource constraints many not-for-profits face, we offer flexible support models, from fractional change leadership to targeted deliverables such as change plans and communication packages. Our focus is always on clarity, care, and collaboration so your organisation remains sustainable, compliant, and connected to its purpose.

How we can help

  • 01/ Tech Change & Adoption

    Seamlessly integrate and adopt new technologies with our expert guidance, ensuring your business transformation is smooth and effective.

  • 02/ Customised Workshops & Training

    Equip your team with the skills to manage and thrive through change with our tailored workshops and training sessions.

  • 03/ Change Mentoring for Leaders

    Benefit from ongoing support and mentorship as we guide your organisation through continuous change initiatives, ensuring smooth transitions and employee well-being.

  • 04/ Change Maturity Assessments

    Enhance your organisation's readiness for change with our comprehensive assessments and improvement plans. Do our free change maturity questionnaire in the link below.

  • 05/ Software Adoption Strategies & Campaigns

    Guarantee effective and sustained adoption of new or existing software through our strategic planning and support.

  • 06/ Change Management Consulting

    Ensure project success with our change management support. We will guide you to navigate and implement organisational change smoothly whilst looking after your employees along the way.

Tech CHECKS

Technology should make work easier, not harder. We listen to how your people actually work, uncover the hidden sources of rework and wasted spend, and design practical integrations and governance so the improvements stick.

CHANGE LEADERSHIP TRAINING

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Our Workshops

  • “Sam is the best kind of change practitioner - strategic, hands-on, and focused on what really works. She takes the time to engage people and ensures change lands well.”​

    — Amba, The University of Newcastle​

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BOOK A FREE CONSULT

Let’s talk about your business.

If you’re considering how our services could support your business, book a free consultation with our team. We’ll listen, ask the right questions, and provide clear, considered advice aligned with your business objectives.