We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or join our mailing list.

Information We Collect

When you sign up to our mailing list, we collect your:

• Name (if provided)

• Email address

We may also collect general information about how you use our website (for example, analytics data) to help us improve our services.

How We Use Your Information

We use the information you provide to:

• Send newsletters, updates, and offers

• Share information about our services

• Improve our website and communications

We will always treat your personal information with respect.

Marketing and Unsubscribing

We comply with the Spam Act 2003 (Cth).
You will only receive marketing emails if you have given your consent (such as signing up via our website). Every email we send will include an unsubscribe link, allowing you to opt out at any time.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers who assist us in operating our website and email systems, and only for the purposes stated in this policy.

How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information collected through our website is stored securely and only accessed by authorised personnel.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at the details below.

Contact Us

If you have any questions or concerns about this policy or how we handle your information, please contact us:
The Change Factor
Email: hello@changefactor.com.au
Phone: 0422 745 811